Privacy Policy
Last updated: 4 November 2026
eZtv is a media player operated by Adpins Ltd, a company registered in England and Wales (No. 15680698), 2 Frederick Street, Kings Cross, London. This page explains what we collect when you use the eZtv app, website and account portal, and why.
What eZtv is, and is not
eZtv plays streams you add yourself. We do not provide, host, sell or recommend any channels, playlists or media. The playlists and content you add stay your responsibility.
What we collect
- Account details: your email address and a hashed password, used to sign you in and contact you about your account.
- Device activation: a device name and identifier for each device you activate, so we can enforce your plan's device limit.
- Synced data: favorites, watch history, playback progress, profiles and settings, so they follow your account across devices.
- Playlists: the playlist addresses you add are stored with your account so they can sync. They are not shared with anyone.
- Subscription and payment records: plan, dates and credit balance. Card payments are processed by Stripe. We never see or store your card number.
- AI subtitles and dubbing: when you use these features, the audio or text needed to produce them is sent to our processing providers for that request only.
- Support and diagnostics: messages you send us and, only if you choose to attach it, a problem report with app version and recent log lines.
- Basic technical data: IP address and request logs, kept briefly for security and abuse prevention.
We send account and billing emails, such as password resets and receipts. If you leave "email me about new versions" on, we also tell you when a new version is available. You can turn this off at any time in your account page or with the unsubscribe link in each such email.
How we use data
To run the service, sync your data, process payments, prevent abuse, give support and improve reliability. We do not sell your data and we do not show ads.
Who we share it with
Only service providers that help us run eZtv, such as payment processing (Stripe), email delivery, hosting and AI processing. They may use the data only to provide their service to us. We may also disclose data when the law requires it.
The eZtv Companion browser extension
The optional Companion extension lets the eZtv web player fetch a stream with your own internet connection. It runs only on play.eztvapp.com and only when you start playing something there. It does not read your browsing history or other pages, and it does not store or send personal data to us. Stream addresses are handled in memory to fetch the stream and are not kept.
Retention and deletion
We keep your data while your account exists. To delete your account and its data, email us from your account address and we will remove it, except records we must keep for accounting or legal reasons.
Your rights
You can ask to access, correct, export or delete your personal data, or object to how we use it. Contact us below. You may also complain to the UK Information Commissioner's Office.
Children
eZtv is not directed at children under 13. Parental locks inside the app are a convenience for households and do not replace supervision.
Changes
If we change this policy in a meaningful way, we will update the date above and, where appropriate, tell you by email or in the app.
Contact
Adpins Ltd, 2 Frederick Street, Kings Cross, London. Email: [email protected]